Relevant to: Event Lead Management
Learn which devices are required to run the Integrate Events mobile app.
iOS (Apple) Devices
Devices running publicly available versions of iOS 13 or later (at this time we advise against using Beta versions of iOS).
|Recommended Apple devices|
|iPad Air 3rd gen | 4th gen | 2||iPad Pro 11-inch 1st gen | 2nd gen||iPhone 7 | 7 Plus|
|iPad Mini 4 | 5th gen||iPad Pro 12.9-inch 1st gen | 2nd gen | 3rd gen | 4th gen||iPhone 6S | 6S Plus|
|iPad 5th gen | 6th gen | 7th gen | 8th gen||iPhone 11 | 11 Pro | 11 Pro Max||iPhone SE 1st gen | 2nd gen|
|iPad Pro 9.7-inch||iPhone X | XR | XS | XS Max|
|iPad Pro 10.5-inch||iPhone 8 | 8 Plus|
Device and model numbers can be found on the back of the device. You can check which version of iOS you are running by going to: Settings > General > About > Version on your device.
After a period of time, iOS devices may no longer be able to update to the latest operating system. We strongly recommend using devices that will be able to support the current operating system (iOS 14) and the following, which is normally released a year later. You can see which devices are currently developed by Apple here.
| The mobile app will notify you if your device is operating an unsupported iOS.
If you own any of the hardware listed above which is not running at least iOS 13,
we can provide assistance to update the software on your devices free of charge.
The Integrate Events mobile app can be used on an Android device running Android 7.0 (Nougat) or later.
|Android device minimum requirements|
The Samsung Galaxy S6 is a good example of a phone we are able to support.
Devices needed for NFC badge scanning
For more information about scanning event badges with NFC technology, view Scan NFC event badges.
Frequently Asked Questions
Why do I have to keep updating the latest version of the app?
We are constantly working hard to improve the app features and performance, due to the vast changes that occur we can only offer limited support for early versions of the iOS app. Please ensure to check regularly for updates in the App Store or alternatively, you can enable automatic updates.
Do I have to enable a passcode on my device?
For any iPads or iPhones being used for your event, we recommend enabling a device passcode. Using a device passcode encrypts any data present on the device and adds a level of security.
Should your device be misplaced or stolen, leaving it accessible without a code means that your data can be open to security risks. You can find out more about Apple's passcode security Policy here.
Another way to protect your device and data is to enable guided access, which limits navigation outside of the Integrate Events mobile app. You can find more advice on this here.