During your Event

Avatar Craig Reid, 

Your Akkroo manager will have configured each event ahead of time depending on what kind of environment on the show floor & who will be using the app.

This means that some control may appear or disappear depending on how it’s been configured. We’ve put together a brief guide to explain the functionality available and when you’ll be able to use it.

When you select an event from the main list you'll land in the admin section of the event.

Tap the red "plus" sign in the lower right-hand corner to start collecting records.


Fill out the questions as appropriate for your lead.

To exit the form press the "X" in the top right corner, which will take you back to the admin section of the event.


You should now see an overview of the records you’ve collected, tap on any record to edit the data - just remember to save your changes!

Use the "Statistics" tab to get an overview of how the event has gone for the whole team and the status page to easily see if there is any un-synced data on your device.

You can pull the screen down on the Records or Stats pages to get the latest updates.

A looped event

The loop feature prevents people accessing a different form without entering the passcode, but won’t lock people into the Akkroo app.

If your iPads are unattended we strongly recommend using Apple’s Guided Access feature.

iOS: Guided Access

Guided Access limits a device to just the Akkroo app which means you can control which features are available.

Use Guided Access to:

  • Temporarily restrict an iOS device to a particular app
  • Disable the hardware buttons

Tap Settings > General > Accessibility > Guided Access to set up Guided Access.

From there you can:

  • Turn Guided Access on or off
  • Set a passcode that controls the use of Guided Access and prevents someone from leaving an active session
  • Set whether the device can go to sleep during a session

To start a Guided Access session:

  • Open the app you want to run
  • Triple-click the Home button
  • Adjust settings for the session, then click Start

To disable app controls and areas of the app screen:

  • Circle any part of the screen you want to disable
  • Use the handles to adjust the area

To ignore all screen touches:

  • Turn off Touch

To keep iPhone, iPad, or iPod touch from switching from portrait to landscape or from responding to any other motions:

  • Turn off Motion

To end a Guided Access session:

  • Triple-click the Home button
  • Enter the Guided Access passcode

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